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How does the product delivery process work?

From first contact and NDA to bulk manufacturing, filling and packing. The timeline below shows the sequence of stages, decision points and the moments where client approval is needed. This helps clients understand the full cooperation model from the start.

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NDA

A confidentiality agreement is signed before detailed project discussions begin. This allows the concept, ingredients, positioning and commercial details to be discussed safely. It is the formal start of cooperation.

01
🤝

Project meeting

After the NDA, an online or in-person meeting is held. We discuss the product concept, target market, quality expectations, market advantages and cooperation model. This stage helps structure the whole project direction.

02
📝

Product brief card

The client completes the product card independently or together with an expert during the meeting. Information is collected about product type, claims, ingredients, texture, packaging and target market. This document becomes the basis for further technical work.

03
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Theoretical formulation

A theoretical cosmetic formulation is developed based on the product card. This includes selecting the active ingredients, formulation base and initial technical parameters. It creates the basis for laboratory work.

04
🔬

Laboratory sample and prototype

A laboratory sample is prepared and becomes the first product prototype. At this stage the texture, scent, application, sensory feel and overall formula profile can be evaluated. The prototype gives a practical view of the future product.

05
💬

Feedback and revisions

The client reviews the prototype and provides comments. The sample is either approved or agreed revisions are introduced and another sample is prepared. This stage helps refine the product before testing and production.

06
📦

Target packaging selection

In parallel with formulation work, the target packaging is searched for and selected together with the client. Functionality, compatibility with the formula, aesthetics and brand positioning are taken into account. Good packaging selection influences the entire next stage.

07
🧫

Product testing

After formulation approval, the full testing scope begins. It typically includes stability, compatibility, microbiology, Challenge Test and dermatological testing. The complete testing process usually takes approximately 90–120 days and is a key stage before launch.

90–120 days
08
📚

Safety report and documentation

After testing, the safety report and product documentation are prepared. This includes the PIF and PPWR documentation required for further market introduction. It is the stage where the regulatory side of the project is formally completed.

09
⚙️

Bulk manufacturing

Once the documentation is approved, the project moves to cosmetic bulk manufacturing according to the approved formulation. Raw materials are prepared and the process is carried out in line with quality and technical requirements. At this point the project moves from development into execution.

10
🏷️

Filling and packing

The finished bulk is filled into the target packaging and then packed. This also includes preparing the batch for release, labelling and final organisation of the sale-ready product. It is the final stage before handover.

11
Parallel process: packaging selection and preparation

Packaging work runs in parallel with formulation development so that the target packaging solution is established before compatibility testing and production. This helps reduce delays at later stages.